Privacy Policy

Effective Date: April 1, 2026

Welcome to InWorkflo. We respect your privacy and are committed to protecting it through our compliance with this policy. This Privacy Policy describes how we collect, use, process, and share your information when you use our website and integrate with our services, including our WhatsApp Business API integration.

By using our services, you consent to the data practices described in this policy. This policy complies with Meta's Platform Terms and WhatsApp Business Policy.

1. Data Collection

We collect information you provide directly to us through various channels:

• Via WhatsApp messages: Phone number, message content, and conversation interactions.
• Via web form submissions: First name, last name, email address, phone number, company name, industry, and message content.
• Via Meta Lead Ads: First name, last name, email address, phone number, campaign ID, and ad ID.

2. Data Usage

We use the data we collect for the following purposes:

• Lead Qualification and Scoring: Assessing your business requirements to route and score leads efficiently.
• AI-Powered Automated Responses: Generating conversational responses via WhatsApp using large language models (including Google Gemini AI, ChatGPT, or Claude Sonnet).
• Context Maintenance: Conversation history is maintained and stored to ensure context across your messages and provide seamless support.
• Lead Enrichment: Conducting company research via public website scraping and Google search to better understand your business needs.
• Follow-ups and Outreach: Sending email follow-ups and engaging in relevant outreach communication.
• Calendar Booking: Facilitating the scheduling of meetings and strategy calls for qualified leads.
• Analytics and Reporting: Monitoring system performance to improve our service offerings.

3. Third-Party Services & Data Sharing

To provide our automation services, we integrate with secure third-party platforms. Your information is shared only to the extent necessary to deliver core functionality:

• Meta / WhatsApp Business API: For sending and receiving WhatsApp messages.
• AI Providers (Google Gemini / ChatGPT / Anthropic Claude): For analyzing message context and generating automated text responses.
• Google Workspace (Sheets & Calendar): For CRM data tracking, internal reporting, and automated meeting scheduling.

Important: We do not sell, rent, or trade your personal data to any third parties for their independent marketing or promotional purposes.

4. Data Storage and Security

Your lead data is stored on secure servers, configured using encrypted JSON files. Conversation histories are strictly maintained per lead. We enact robust security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.

5. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, provide our services, and comply with legal or operational obligations. Once data is no longer necessary, it is securely deleted or anonymized.

6. User Rights (Access, Deletion, Opt-Out)

You have the following rights regarding your personal data:

• Access: You may request access to the personal data we hold about you.
• Deletion: You may ask us to delete your personal data (including conversational histories) at any time.
• Opt-out: You may opt-out of our marketing communications or WhatsApp automated messaging at any time by replying "STOP" or contacting us.

To exercise any of these rights, contact us at the email listed below.

7. Cookies and Tracking Technologies

Like many websites, we use cookies to track user activity, optimize site performance, and improve your experience. You can choose to accept or decline cookies through your browser settings. Declining cookies may prevent you from taking full advantage of the website.

8. Children's Privacy

Our automation services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such data without verified parental consent, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

10. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact us at:

Company: InWorkflo

Email: knjoku228@gmail.com