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Privacy Policy

Effective Date: April 1, 2026

Welcome to InWorkflo. We respect your privacy and are committed to protecting it. This Privacy Policy describes how we collect, use, process, and share your information when you use our services, including our WhatsApp Business API integration.

By using our services, you consent to the data practices described in this policy.

1. Data Collection

We collect information you provide directly through:

  • WhatsApp messages: Phone number, message content, conversation interactions.
  • Web form submissions: Name, email, phone, company name, industry, message content.
  • Meta Lead Ads: Name, email, phone, campaign ID, ad ID.

2. Data Usage

  • Lead Qualification and Scoring
  • AI-Powered Automated Responses via WhatsApp using large language models
  • Conversation Context Maintenance
  • Lead Enrichment via public website research
  • Follow-ups and Outreach
  • Calendar Booking for qualified leads
  • Analytics and Reporting

3. Third-Party Services

  • Meta / WhatsApp Business API — messaging
  • OpenAI GPT-4o-mini via OpenRouter — AI responses
  • Google Workspace (Sheets & Calendar) — CRM and scheduling

We do not sell, rent, or trade your personal data to any third parties.

4. Data Storage and Security

Your data is stored on secure servers with robust security measures to prevent unauthorized access.

5. Data Retention

We retain data only as long as necessary to fulfill the purposes in this policy.

6. Your Rights

  • Access: Request access to your personal data.
  • Deletion: Request deletion at any time.
  • Opt-out: Reply "STOP" to WhatsApp or contact us.

7. Contact

Email: knjoku228@gmail.com